Shipping policy

We make the art. You make the space. We'll take care of getting it to you.

WHERE DO WE DELIVER?

We currently ship across India.

Once your order is placed, we'll carefully pack your pieces and send them on their way using our delivery partners.

SHIPPING CHARGES

Free shipping on orders above ₹3,000.

For orders below ₹3,000, a shipping fee will be calculated and displayed at checkout.

For certain large, heavy or fragile products, additional shipping charges may apply. If this is the case, you'll see the applicable charge before completing your purchase.

HOW LONG WILL MY ORDER TAKE?

Most orders are dispatched within 2–4 working days.

Once your order has been dispatched, delivery usually takes around 3–7 working days, depending on your location.

Some products, including made-to-order, customised or larger pieces, may take a little longer. We'll let you know if your order needs extra time.

Please remember that delivery times are estimates and may occasionally be affected by courier delays, weather, holidays or circumstances outside our control.

TRACKING YOUR ORDER

Once your order leaves us, we'll send you the tracking details so you can see where your DGC package is.

Then comes the difficult part:
Waiting for it to arrive.

We know. We're not great at that part either.

PLEASE CHECK YOUR ORDER

When your package arrives, please check it before getting too excited.

If your order arrives damaged, is defective, or you've received the wrong item, please contact us as soon as possible at queries@dgc.in with your order number and photographs of the product and packaging.

We'll look into it and make things right.

RETURNS & SHIPPING

If you return an item simply because you've changed your mind, return shipping costs are the customer's responsibility.

If the item is damaged, defective or was sent to you incorrectly, we'll take care of the return shipping where applicable.

Please do not send a return back to us without contacting us first.

DELIVERY DELAYS

We do our best to get your order to you on time, but once a package is with the courier, occasional delays can happen.

These may be caused by weather, public holidays, strikes, remote-area delivery issues or other circumstances beyond our control.

If your order seems to have disappeared into the great courier universe, contact us at queries@dgc.in and we'll help track it down.

QUESTIONS?

Something unclear? Just ask.
queries@dgc.in